Dental IT Support &Dental Imaging Supportfor UK practices.
Calm, dependable technology support from a team that already knows your practice software, your X-ray kit and your compliance obligations.
From practices across the UK
One specialist team · everything connected
- Practice software
- Imaging & X-ray
- Cloud backup
- Network & security
- Phones & broadband
- CQC & GDPR
Generic IT companies learn your systems on your time. We already know them — Exact, Dentally, R4, VistaSoft and DTX Studio — and the CQC and GDPR obligations that come with patient data.
Everything a modern practice runs on. One specialist team.
Dental IT Support
Proactive network management, hardware setup, cybersecurity and same-day support for Exact, Dentally, R4 and every system your surgery depends on.
Learn moreDental Imaging Support
Supply, installation and ongoing support for digital X-ray sensors, OPGs, CBCT and software including VistaSoft & DTX Studio Clinic. Authorised Dürr Dental and MyRay dealer.
Cloud Backup
GDPR-compliant encrypted backups of patient records, with automated monitoring and fast restore.
Phones & Broadband
Reliable broadband and VoIP phone systems configured for dental reception workflows.
Utilities & Waste
Save on energy and manage clinical waste compliantly — we handle the switching and admin.
Extended Out-of-Hours Support
Morning, evening and weekend support so issues don't wait until Monday.
Fast when it matters most.
Under 1 hour
Initial response to all support requests.
Same day
Resolution target for critical clinical system issues.
Next day
On-site visit where remote resolution isn't possible (subject to part availability).
Switching, without the disruption.
Switching IT provider feels daunting. We make it simple — most practices are fully onboarded within a week.
- 1
Free IT audit
We assess your current setup — hardware, network, software, backups and security — and give you a clear picture with no jargon and no obligation.
- 2
We handle everything
From migrating your data to configuring your imaging software, we manage the full transition around your schedule. Most practices see zero downtime.
- 3
Ongoing support
A dedicated point of contact, proactive monitoring and fast response when something goes wrong. Your IT team — without the overhead.
Practices that switched, stayed.
We receive consistently excellent IT support from IT Infinity. They have never let our dental practice down and play a key role in keeping our systems running smoothly on a daily basis. Responsive, reliable, and highly knowledgeable — 10/10 service.
Harry and Dawid have been outstanding from start to finish. We were so impressed that we transferred all of our sites to them, and they now manage our IT across every platform.
Their support is 10/10, super efficient — any IT issues are sorted immediately with regards to our PCs, server, intraoral cameras, OPG and scanner. Extensive dental tech knowledge.
I have previously been let down by IT support that promised a lot but delivered very little. This team has completely restored my faith.
Always at the end of a phone call and regularly replying to WhatsApp messages. I invited them back to replace the network infrastructure, which has helped things immensely.
We receive consistently excellent IT support from IT Infinity. They have never let our dental practice down and play a key role in keeping our systems running smoothly on a daily basis. Responsive, reliable, and highly knowledgeable — 10/10 service.
Harry and Dawid have been outstanding from start to finish. We were so impressed that we transferred all of our sites to them, and they now manage our IT across every platform.
Their support is 10/10, super efficient — any IT issues are sorted immediately with regards to our PCs, server, intraoral cameras, OPG and scanner. Extensive dental tech knowledge.
I have previously been let down by IT support that promised a lot but delivered very little. This team has completely restored my faith.
Always at the end of a phone call and regularly replying to WhatsApp messages. I invited them back to replace the network infrastructure, which has helped things immensely.
Reliable, responsive, and they truly understand the needs of a busy dental practice. From keeping our systems secure and compliant to quickly resolving any issues.
Since David and Harry have taken over our IT and imaging support our system has improved. They explain problems and solutions in non-technical talk so you understand.
Brilliant service. We appreciate the personal service they provide, amazing speed and the genuinely good outcomes from their knowledge.
A very professional company with a very experienced team. They are ready to answer your calls and reply to your emails whenever you need them.
Very quick and fast solving, communication very easy and professional.
Reliable, responsive, and they truly understand the needs of a busy dental practice. From keeping our systems secure and compliant to quickly resolving any issues.
Since David and Harry have taken over our IT and imaging support our system has improved. They explain problems and solutions in non-technical talk so you understand.
Brilliant service. We appreciate the personal service they provide, amazing speed and the genuinely good outcomes from their knowledge.
A very professional company with a very experienced team. They are ready to answer your calls and reply to your emails whenever you need them.
Very quick and fast solving, communication very easy and professional.
Technology we work with.
Authorised partners and certified dealers for industry-leading dental IT and imaging brands.
NinjaOne
Zoho
Bitdefender
Dürr Dental
Comet Backup
MyRay
MicrosoftWe cover the whole of the UK.
Based in Kent and supporting dental practices from Cornwall to Scotland — most support is delivered remotely, and we travel for on-site work across the UK.
Don't see your area? Get in touch — if you're in the UK, we can help.
What dental software do you support?
We support all major UK dental practice management software including Exact (SOE), Dentally, R4 and SfD, as well as all major imaging systems. Our team has hands-on experience, so we solve problems fast without a learning curve at your expense.
How quickly do you respond to support requests?
Our response targets run from 30 working minutes for critical issues, such as practice software, a server or the internet being down, to 2 working hours for routine requests. Our support hours are Monday to Friday 08:00 to 18:00 and Saturday 09:00 to 17:00, and with our extended hours support you can still contact us and get help outside those times, with longer response times.
Are you GDPR compliant for dental practices?
Yes. We understand the data protection obligations dental practices must meet under GDPR and CQC requirements. All our services are designed with patient data security at their core, including encrypted backups, secure remote access, and documented data handling procedures.
Do you cover practices outside Kent?
Yes. While we are based in Kent, we provide Dental IT Support and Dental Imaging Support to practices across the whole of the UK. Many issues are resolved remotely within minutes, and where an on-site visit is needed we regularly cover the surrounding areas and beyond. Get in touch to discuss coverage for your area.
What does the free IT audit include?
Our free IT audit covers a full review of your hardware, network, software licences, backup procedures, and cybersecurity posture. You'll receive a clear written report with our findings and recommendations — no obligation to proceed, and no hard sell.
Can you help if we're switching from another IT provider?
Absolutely. We manage the full handover process, including recovering documentation and access credentials from your previous provider, migrating any data, and ensuring continuity of service throughout. Most practices experience zero downtime during the transition. How switching works.
Ready for specialist Dental IT Support?
Fill in the contact form and we'll come back to you within one hour during business hours. No sales pressure, no jargon — just honest advice from people who know dental IT.