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Covering Hertfordshire30-minute critical response targetGDPR compliant

Dental IT SupportHertfordshire.

Specialist Dental IT Support and Dental Imaging Support for dental practices across Hertfordshire, including St Albans, Watford, Stevenage and Hemel Hempstead.

30 working minutesCritical response target
Next business dayOn-site visits when needed
Cyber EssentialsCertified IT provider
Dental IT in Hertfordshire

Remote first, on-site when you need it.

Hertfordshire practices sit along the M1, A1(M) and M25, an easy route from our base via the M25. Whether you are moving to new imaging software, switching IT provider or simply want a helpdesk that knows dental software, we support practices right across the county.

  • Dental software specialistsExact, Dentally, R4, VistaSoft, DTX Studio and more
  • Response targets in writing30 working minutes for critical issues, up to 2 hours for routine requests
  • Cyber Essentials certifiedGDPR-compliant handling of patient data
Dental IT support for practices in Hertfordshire
How support works

Getting help in Hertfordshire.

Most issues are fixed remotely within our response targets. When hardware, cabling or imaging equipment needs hands-on work, we arrange an on-site visit to your Hertfordshire practice, usually by the next business day.

  1. 1

    Call, email or use the portal

    Reach us by phone, email or our support portal, Monday to Saturday, with extended hours help beyond that.

  2. 2

    Remote fix

    We connect securely and fix the issue, usually while your team carries on with patients.

  3. 3

    On-site if needed

    Hands-on work is arranged as an on-site visit, usually by the next business day.

  4. 4

    Documented

    Every fix is logged and your asset register kept up to date, which helps with your DSP Toolkit too.

Areas we cover

Across Hertfordshire.

St AlbansWatfordStevenageHemel HempsteadHertfordWelwyn Garden CityHatfieldHitchinBishops StortfordRickmansworthHarpendenWare

Don't see your area? Get in touch. We support dental practices across the UK.

Common questions

Dental IT Support Hertfordshire: FAQ

Something else on your mind? Get in touch.

Do you provide Dental IT Support in Hertfordshire?

Yes. IT INFINITY provides specialist Dental IT Support and Dental Imaging Support to dental practices in Hertfordshire. Most issues are fixed remotely within our response targets, with on-site visits arranged when hands-on work is needed.

What dental software do you support?

We support the main UK practice management systems, including Exact (SOE), Dentally and R4, and imaging software including VistaSoft, DTX Studio and Romexis. When an issue needs the software supplier, we deal with them for you.

Can you take over from our current IT provider in Hertfordshire?

Yes. We manage the whole handover with your current provider, including passwords, licences and documentation. See switching IT provider for how it works.

What are your support hours?

Monday to Friday 08:00 to 18:00 and Saturday 09:00 to 17:00. Outside those hours, our extended hours support means you can still contact us and get help, with longer response times.

Get Dental IT Support in Hertfordshire

Book a free, no-obligation IT audit. We will review your current setup and give you honest, jargon-free recommendations.

Get in touch