Dental IT SupportEssex.
Specialist Dental IT Support and Dental Imaging Support for dental practices across Essex, including Chelmsford, Colchester, Southend-on-Sea and Basildon.
Remote first, on-site when you need it.
Essex is just across the Dartford Crossing from our Kent base, with the A12, A127 and M11 covering the rest of the county. Whether you are a busy NHS practice in Basildon or a private clinic in Chelmsford, you get the same dental-specialist helpdesk and planned on-site support.
- Dental software specialistsExact, Dentally, R4, VistaSoft, DTX Studio and more
- Response targets in writing30 working minutes for critical issues, up to 2 hours for routine requests
- Cyber Essentials certifiedGDPR-compliant handling of patient data
Getting help in Essex.
Most issues are fixed remotely within our response targets. When hardware, cabling or imaging equipment needs hands-on work, we arrange an on-site visit to your Essex practice, usually by the next business day.
- 1
Call, email or use the portal
Reach us by phone, email or our support portal, Monday to Saturday, with extended hours help beyond that.
- 2
Remote fix
We connect securely and fix the issue, usually while your team carries on with patients.
- 3
On-site if needed
Hands-on work is arranged as an on-site visit, usually by the next business day.
- 4
Documented
Every fix is logged and your asset register kept up to date, which helps with your DSP Toolkit too.
IT & imaging services for Essex practices.
Everything your practice needs from one specialist provider who understands dentistry.
Dental IT Support
Networks, workstations, servers, security and a helpdesk that knows dental software. Proactive monitoring means we often spot problems before you do.
Learn moreDental Imaging Support
Supply, installation and support for digital X-ray, OPG and CBCT equipment. Authorised Dürr Dental and MyRay dealer.
Learn moreImaging Software Migration
Moving to DTX Studio or VistaSoft? We move every image to the right patient and keep your old archive safe.
Learn moreCloud Backup
Encrypted, monitored backups of patient records and clinical data, with tested restores.
Learn moreDSP Toolkit & Cyber Essentials
IT answers and evidence for your submissions from a Cyber Essentials certified provider.
Learn moreSwitching IT Provider
We handle the handover from your current provider, with no downtime for your practice.
Learn moreAcross Essex.
Don't see your area? Get in touch. We support dental practices across the UK.
Do you provide Dental IT Support in Essex?
Yes. IT INFINITY provides specialist Dental IT Support and Dental Imaging Support to dental practices in Essex. Most issues are fixed remotely within our response targets, with on-site visits arranged when hands-on work is needed.
What dental software do you support?
We support the main UK practice management systems, including Exact (SOE), Dentally and R4, and imaging software including VistaSoft, DTX Studio and Romexis. When an issue needs the software supplier, we deal with them for you.
Can you help with our DSP Toolkit as an Essex NHS practice?
As your IT provider we help with the technical questions and provide IT evidence for your submission. Your practice completes and submits the DSP Toolkit itself. See our DSP Toolkit and Cyber Essentials page for details.
What are your support hours?
Monday to Friday 08:00 to 18:00 and Saturday 09:00 to 17:00. Outside those hours, our extended hours support means you can still contact us and get help, with longer response times.
We also cover.
Get Dental IT Support in Essex
Book a free, no-obligation IT audit. We will review your current setup and give you honest, jargon-free recommendations.