Dental IT SupportSuffolk.
Specialist Dental IT Support and Dental Imaging Support for dental practices across Suffolk, including Ipswich, Bury St Edmunds, Lowestoft and Felixstowe.
Remote first, with planned on-site visits.
Suffolk practices are reached via the A12 and A14, from Ipswich and Felixstowe to Bury St Edmunds, Newmarket and up to Lowestoft. Day-to-day support is delivered remotely, and on-site work such as new workstations or imaging installations is planned in advance.
- Dental software specialistsExact, Dentally, R4, VistaSoft, DTX Studio and more
- Response targets in writing30 working minutes for critical issues, up to 2 hours for routine requests
- Cyber Essentials certifiedGDPR-compliant handling of patient data
Getting help in Suffolk.
Day-to-day issues are fixed remotely within our response targets, so distance makes very little difference. Installations, upgrades and imaging work at your Suffolk practice are planned in advance as on-site visits.
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Call, email or use the portal
Reach us by phone, email or our support portal, Monday to Saturday, with extended hours help beyond that.
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Remote fix
We connect securely and fix the issue, usually while your team carries on with patients.
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On-site if needed
Installations and hardware work are planned in advance as on-site visits.
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Documented
Every fix is logged and your asset register kept up to date, which helps with your DSP Toolkit too.
IT & imaging services for Suffolk practices.
Everything your practice needs from one specialist provider who understands dentistry.
Dental IT Support
Networks, workstations, servers, security and a helpdesk that knows dental software. Proactive monitoring means we often spot problems before you do.
Learn moreDental Imaging Support
Supply, installation and support for digital X-ray, OPG and CBCT equipment. Authorised Dürr Dental and MyRay dealer.
Learn moreImaging Software Migration
Moving to DTX Studio or VistaSoft? We move every image to the right patient and keep your old archive safe.
Learn moreCloud Backup
Encrypted, monitored backups of patient records and clinical data, with tested restores.
Learn moreDSP Toolkit & Cyber Essentials
IT answers and evidence for your submissions from a Cyber Essentials certified provider.
Learn moreSwitching IT Provider
We handle the handover from your current provider, with no downtime for your practice.
Learn moreAcross Suffolk.
Don't see your area? Get in touch. We support dental practices across the UK.
Do you provide Dental IT Support in Suffolk?
Yes. IT INFINITY provides specialist Dental IT Support and Dental Imaging Support to dental practices in Suffolk. Most issues are fixed remotely within our response targets, with on-site visits arranged when hands-on work is needed.
What dental software do you support?
We support the main UK practice management systems, including Exact (SOE), Dentally and R4, and imaging software including VistaSoft, DTX Studio and Romexis. When an issue needs the software supplier, we deal with them for you.
Is remote support fast enough for a Suffolk practice?
Yes. Most problems are fixed remotely within our response targets, wherever you are. On-site visits are planned for hardware, cabling and imaging work.
What are your support hours?
Monday to Friday 08:00 to 18:00 and Saturday 09:00 to 17:00. Outside those hours, our extended hours support means you can still contact us and get help, with longer response times.
We also cover.
Get Dental IT Support in Suffolk
Book a free, no-obligation IT audit. We will review your current setup and give you honest, jargon-free recommendations.