IT Infrastructure Setup
Design and implementation of robust networks, servers and workstations optimised for the demands of modern dentistry software.
- Network design and setup
- Server installation and configuration
- Workstation deployment
Dental IT Supportthat keeps you running.
Reliable and secure IT infrastructure to keep your dental practice running smoothly — from networks and servers to the dental software you use every day.
GDPR compliantPatient data secure and protected
Extended hours supportHelp outside normal hours too
Proactive monitoringIssues caught before they hit you
Built for dentistry
We understand the unique technology requirements of modern dental practices — so your technology works seamlessly with your clinical workflow, and you can focus on what matters most: your patients.
Specialised IT for dental professionals
End-to-end, from patient records to imaging.
Our IT services are tailored specifically for dental practices. From secure patient records to integrated imaging systems, we provide end-to-end solutions so your technology simply works.
- GDPR compliantWe ensure your patient data is secure and protected
- Extended hours supportContact us outside normal hours and still get help
- Proactive monitoringWe identify issues before they impact your practice
What's included
Everything your practice IT needs, handled.
Comprehensive solutions designed to optimise your dental practice operations.
Security & Compliance
Comprehensive security that safeguards patient data and ensures GDPR compliance, with multiple layers of protection against cyber threats.
- Firewall setup and management
- Anti-virus and anti-malware
- GDPR compliance audits
Dental Software Support
Expert installation and support for all major dental practice management software, seamlessly integrated with your hardware.
- Software installation
- Integration with imaging
- Troubleshooting and updates
Helpdesk & Support
Technical support via phone, email or remote assistance. Our responsive team keeps downtime to a minimum.
- Extended technical support hours
- Remote troubleshooting
- On-site assistance when needed
Backup & Disaster Recovery
Automated backups to protect your critical data, with robust recovery plans for business continuity in any situation.
- Automated daily backups
- Off-site data storage
- Quick recovery procedures
Proactive Monitoring
Continuous monitoring of your systems to prevent issues before they affect your practice, ensuring maximum uptime.
- 24/7 system monitoring
- Performance optimisation
- Early issue detection
Our process
From first look to fully supported.
A systematic approach to implementing reliable IT solutions.
- 1
Assessment & consultation
A thorough review of your hardware, software, network and security, and an understanding of your specific needs.
- 2
Customised solution design
A tailored plan for your practice size, specialty, budget and growth plans.
- 3
Implementation & integration
Rolled out with minimal disruption, fully integrated with your existing systems and dental software.
- 4
Staff training
Your team learns the new systems and procedures so they can use the technology to enhance patient care.
- 5
Ongoing support & maintenance
Proactive monitoring, regular maintenance and responsive support to keep everything running optimally.
How quickly can you respond to IT emergencies?
During support hours (Monday to Friday 08:00 to 18:00, Saturday 09:00 to 17:00) critical issues that affect the whole practice have a 30 working-minute response target, and high-priority issues such as a reception or imaging workstation have a 1 working-hour target. Outside those hours, our extended hours support means you can still contact us and get help, with longer response times.
Do you provide support for specific dental software?
Yes, we support all major dental practice management software including Dentally, Exact (SOE), R4, SfD, and many others. Our team provides first-line support to quickly resolve common issues, and when needed, we'll liaise directly with the software provider on your behalf to ensure a smooth and efficient resolution.
How do you ensure our patient data is secure?
We implement multiple layers of security including enterprise-grade firewalls, encrypted data storage, secure backup systems, and strict access controls. All our solutions are designed to be GDPR compliant, and we conduct regular security audits to ensure your patient data remains protected.
Can you help migrate data from our old systems?
Absolutely. We specialise in seamless data migration from legacy systems to new platforms. Our process ensures no data loss and minimal disruption to your practice operations, keeping your patient records and imaging history intact. Moving imaging software? See imaging software migration.
Do you offer support for digital imaging systems?
Yes, we provide comprehensive support for digital imaging systems including setup, integration with your practice management software, troubleshooting, and optimisation. See our Dental Imaging Support page for more detail.
Is there a long-term contract requirement?
We offer flexible contract terms to suit your practice needs. While our standard agreements are 12 months, we can discuss shorter or longer terms based on your requirements.
Ready to transform your practice IT?
Get in touch for a free IT audit and consultation. No obligation, no jargon.
- Free IT assessment — no-obligation system review
- Custom solutions — tailored to your practice
- Expert team — specialists in dental technology