1. Introduction
IT INFINITY ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.itinfinity.co.uk or use our services.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Complete forms on our website
- Request a consultation
- Contact our customer support
- Participate in surveys or promotions
This information may include:
- Name
- Email address
- Phone number
- Postal address
- Dental practice details
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Referring URLs
- Access times
- Pages viewed
- Links clicked
- Other browsing information
2.3 Cookies and Tracking Technologies
Our website works without cookies. We use your browser's local storage only to remember your cookie choice and to run page transitions; this information stays on your device.
With your consent, we use the Meta Pixel, an advertising cookie provided by Meta Platforms, to measure how our adverts perform and to show relevant adverts on Facebook and Instagram. The Meta Pixel does not load unless you select Accept on our cookie banner. You can change your choice at any time using the Cookie settings link at the bottom of every page.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process and respond to your inquiries
- Send administrative information
- Send marketing communications
- Personalize your experience
- Monitor and analyze usage trends
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Disclosure of Your Information
4.1 Business Partners and Third-Party Service Providers
We may share your information with business partners and third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.
4.2 Legal Requirements
We may disclose your information where required by law or if we believe that such action is necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing
- Protect the personal safety of users or the public
- Protect against legal liability
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We have implemented appropriate technical and organizational security measures to protect your information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
6.1 UK and EU Residents
If you are a resident of the United Kingdom or European Union, you have certain data protection rights under the UK GDPR and EU GDPR, including:
- The right to access, update, or delete your personal information
- The right to rectification
- The right to object to processing
- The right to data portability
- The right to withdraw consent
6.2 International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country.
7. Third-Party Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
IT INFINITY LIMITED
Email: privacy@itinfinity.co.uk
Phone: 01622 230 841